Terms of service
Terms of Service
Last updated: May 5, 2026
This website is operated by Silk & Whispers. Throughout the site, the terms “we”, “us” and “our” refer to Silk & Whispers. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service.
1. Online Store Terms
You must be at least the age of majority in your state or country to use this site.
You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction.
2. General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks.
3. Products & Services
We strive to display product images and descriptions as accurately as possible. However, we do not guarantee that all product details, colors, or images will be perfectly accurate due to differences in screens and manufacturing.
All products are subject to availability.
4. Pricing & Billing
Prices for our products are subject to change without notice.
We reserve the right to refuse or cancel any order at our discretion, including orders that appear fraudulent or suspicious.
5. Orders & Cancellations
Orders may only be canceled within 12 hours of purchase. After that, orders are processed and cannot be canceled.
6. Shipping & Delivery
Shipping times are estimates and not guaranteed. Silk & Whispers is not responsible for delays caused by carriers, customs, or other external factors.
Please refer to our Shipping Policy for more details.
7. Returns & Refunds
Due to hygiene reasons, we do not accept returns or exchanges on intimate items.
Refunds are only issued for damaged, defective, or incorrect items in accordance with our Return & Refund Policy.
8. Accuracy of Information
We are not responsible if information made available on this site is not accurate, complete, or current.
9. Third-Party Services
Certain services may be provided by third parties, including payment processors and hosting platforms.
Our store is powered by Shopify, which enables us to provide our services.
10. Limitation of Liability
Silk & Whispers shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our products or services.
11. Indemnification
You agree to indemnify and hold harmless Silk & Whispers from any claims or demands arising from your breach of these Terms or violation of any law.
12. Changes to Terms
We reserve the right to update or change these Terms of Service at any time. Changes will be posted on this page.
13. Contact Information
For questions about these Terms of Service, please contact us at:
silkandwhispersLLC@gmail.com