Privacy policy

Last updated: May 4, 2026

Privacy Policy
Last updated: May 4, 2026

Silk & Whispers (“we”, “us”, or “our”) operates this website and provides products and services to you (the “Services”). This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our store.

By using our Services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect the following types of personal information:

  • Contact Information: name, email address, phone number, shipping and billing address

  • Order Information: products purchased, payment details, transaction history

  • Device Information: IP address, browser type, and usage data

  • Communications: messages you send to us (such as support inquiries)

How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you about your order or inquiries

  • Provide customer support

  • Improve our website and customer experience

  • Prevent fraud and maintain security

  • Send marketing emails (you can opt out anytime)

Sharing Your Information

We may share your information with trusted third parties, including:

  • Shopify (to operate our store)

  • Payment processors (to securely handle transactions)

  • Shipping carriers (to deliver your orders)

  • Marketing and analytics providers

These parties only use your information as necessary to perform their services.

Cookies & Tracking

We use cookies and similar technologies to:

  • Improve your browsing experience

  • Analyze site traffic

  • Show relevant advertisements

You can disable cookies through your browser settings.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request corrections or deletion

  • Opt out of marketing communications

To make a request, contact us at the email below.

Data Security

We take reasonable measures to protect your information, but no method of transmission over the Internet is 100% secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

Children’s Privacy

Our store is not intended for individuals under the age of 16. We do not knowingly collect personal data from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy or your data, you can contact us at:

Email: silkandwhispersLLC@gmail.com