Shipping policy

Shipping Policy
Last updated: May 4, 2026

Thank you for shopping with Silk & Whispers. Below you will find important information regarding our shipping process.

All orders are processed within 1–3 business days (excluding weekends and holidays).

Once your order has been processed, it will be shipped out and you will receive a confirmation email with tracking information.

Estimated delivery times:

Please note that these are estimated delivery times and may vary depending on location, customs processing, and carrier delays.

Shipping costs are calculated at checkout based on your location and selected shipping method.

Occasionally, we may offer free shipping promotions, which will be clearly indicated on our website.

Once your order has shipped, you will receive a tracking number via email.

Please allow 3–5 days for tracking information to update in the carrier’s system.

While we work hard to deliver your order on time, delays may occur due to:

Silk & Whispers is not responsible for delays once the package has been handed over to the shipping carrier.

Silk & Whispers is not responsible for lost or stolen packages marked as delivered.

If you believe your package has been lost in transit, please contact us at:
silkandwhispersLLC@gmail.com

We will assist you in filing a claim with the shipping carrier.

Customers are responsible for providing accurate shipping details.

If an incorrect address is provided and the order is returned, additional shipping fees may apply to resend the item.

If you have any questions about your order or shipping, please contact us at:
silkandwhispersLLC@gmail.com